SAFESHIELD INSURANCE

We Work For You. Not The Insurance Company.

Candidate Assessment

Welcome! This assessment helps us understand your work style, instincts, and approach. There are no right or wrong answers.

Time Limit: 60 minutes
Sections: 5 sections, 25 questions
Format: Multiple choice, ranking, and short written responses
Note: If the timer runs out, your responses will be automatically submitted.

Time Remaining
60:00

Work Style & Preferences

Help us understand how you naturally operate in a work environment.

Section 1 of 5

How You Work

Select the option that best describes your natural approach. Be honest.

Question 1
When you receive multiple tasks at once, what is your first instinct?
Question 2
When you encounter a problem you have never seen before, what do you do?
Question 3
How do you prefer to receive feedback on your work?
Question 4
What best describes your ideal work environment?
Question 5
When working remotely across different time zones, what is most important to you?

Situational Judgment

Tell us how you would respond in these real-world workplace scenarios.

Section 2 of 5

Your Instincts in Action

These scenarios do not require any specific industry knowledge. We want to see how you think and react.

Question 6
A client emails you urgently about an issue. You do not know the answer, and your manager is unavailable. What do you do?
Question 7
You discover that a colleague has made an error on a document that is about to be sent to a client. The colleague is senior to you. How do you handle it?
Question 8
A client is frustrated and upset about a situation that is not your fault and not within your control. How do you respond?
Question 9
You are given a task with unclear instructions. What is your approach?
Question 10
You realize you have made a mistake on something that has already been completed and delivered. What do you do?

Communication Style

Show us how you communicate in professional situations.

Section 3 of 5

How You Communicate

These exercises let us see your natural communication style. Write as you normally would.

Question 11
Write a short email to a client letting them know their request has been received and you will follow up with an answer by end of the next business day.
Write the full email including a greeting and sign-off. The client's name is Sarah.
Question 12
A client asks: "Why should I work with a broker instead of just going directly to the insurance company?" How would you explain this in simple terms?
You do not need specific knowledge of the US market. Answer based on your understanding of how brokerages work.
Question 13
How would you describe your communication style?
Question 14
Your manager sends you a message asking for a status update on three different tasks. Write a brief response.
Make up the task names and statuses. We want to see how you structure a status update.

Self-Assessment & Values

Help us understand what drives you and what you value most.

Section 4 of 5

Who You Are

Reflect honestly on these questions. We want to know the real you.

Question 15
What are you most proud of in your professional career so far?
Question 16
What motivates you to do your best work?
Question 17
Rank these qualities in order of importance to you (drag to reorder, #1 being most important):
1Accuracy and attention to detail☰
2Speed and efficiency☰
3Strong client relationships☰
4Taking initiative and ownership☰
5Adaptability and willingness to learn☰
Question 18
Describe a time you had to learn something completely new for a job. How did you approach it?
Question 19
What does "going above and beyond" look like to you in a work setting?
Question 20
What is your biggest professional weakness, and what are you doing to improve it?

Problem Solving & Critical Thinking

Show us how you approach challenges and think through problems.

Section 5 of 5

How You Think

These questions test your analytical thinking and attention to detail.

Question 21
A client has three separate policies. You notice the address is different on one of them. What steps would you take?
Question 22
Review the following client details and identify any inconsistencies:
Client Name: James Peterson
Policy #1: Auto Insurance, effective 01/15/2025, address: 42 Maple Dr, Hartford CT
Policy #2: Home Insurance, effective 03/01/2025, address: 42 Maple Dr, Hartford CT
Policy #3: Umbrella Policy, effective 01/15/2025, named insured: James Petersen
Emergency Contact: Wife, Jennifer Peterson, phone: (860) 555-0142
Question 23
You are responsible for tracking renewal dates for 200 clients. How would you organize this to make sure nothing falls through the cracks?
Question 24
If you could change one thing about how insurance companies operate, what would it be and why?
Draw on your experience. There is no right answer.
Question 25
Why are you interested in working with a US-based insurance brokerage, and what unique value do you believe your experience brings?

Assessment Complete!

Thank you for completing the Safeshield Candidate Assessment. Your responses have been submitted successfully and our team has been notified.

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Safeshield Insurance

We Work For You. Not The Insurance Company.